We only retain personal data for as long as necessary to fulfill the purposes for which it was collected, including providing our products and services, maintaining accurate records, and fulfilling legal obligations (as described in this privacy statement). Once the data is no longer needed, we will securely delete or fully anonymize it, unless the law requires us to retain it for a longer period.
To process your orders, you may need to share your personal data with third parties, such as payment processors (e.g., Klarna, PayPal, Adyen) and review websites (e.g., Trustpilot). Third parties provide specialized services for order processing. Tools for product maintenance, analytics, and advertising partners may also process and help transmit all necessary data as described in this statement. Your email address and phone number (if any) may be shared with Google (except for Google itself) for advertising analysis and historical optimization. Rest assured, we do not sell your data to anyone, and all such third parties are vetted to ensure your data security.
Our website uses functional, analytical, and tracking cookies. We require functional cookies to ensure the website operates properly and to complete your purchases. We also place other cookies to provide you with a customized web experience. Some cookies are placed by external parties. We analyze anonymous cookies (Cookiebot ID) to collect some information when you visit the website and when you have not consented to the cookie banner.
See our Cookie Statement for more information on this topic.
See our Cookie Statement for more information on this topic.
If you do not wish to receive any emails or other communications from us, you may object to the processing of your personal data or unsubscribe at any time using the unsubscribe link in the email. This also applies to review requests you have consented to.
You have the right to access, correct, or delete your data, and even to correct all personal data we store about you. You also have the right to object to our processing and to request your data in a machine-readable format. If you have placed orders on our website using multiple email addresses, please send a separate request for each order.
If there is no legal reason to refuse your request, we will respond within a reasonable time after receiving your request.
You have the right to access, correct, or delete your data, and even to correct all personal data we store about you. You also have the right to object to our processing and to request your data in a machine-readable format. If you have placed orders on our website using multiple email addresses, please send a separate request for each order.
If there is no legal reason to refuse your request, we will respond within a reasonable time after receiving your request.
If you believe we have violated your privacy or have not responded properly to your concerns, you can file a complaint by contacting us at [email protected]. Your complaint will be handled by the M-Recharge Data Protection Officer (DPO). You can also file a complaint with the Dutch Data Protection Authority (autoriteitpersoonsgegevens.nl).
Privacy Statement
Recharge.com is the ultimate global platform for all your prepaid recharge needs. Recharge.com can be used in any country/region, at any time, in any language environment, and supports multiple currencies, allowing you to easily purchase over 10,000 types of branded products worldwide.
To better achieve or support the above goals, we sometimes need you to provide personal data. We are committed to handling your personal information with the utmost care, so you never have to worry about data misuse.
The services described in this privacy statement are managed by M-Recharge (referred to as "we" in this statement). We comply with all privacy regulations, especially the General Data Protection Regulation (GDPR). This means we only collect and process your personal data on a voluntary basis. If you do not provide the personal data required for the purposes described in this privacy statement, you may no longer be able to use our services and/or website, or we may restrict or the website may not function as intended. Another point is that we must, within reasonable limits, ensure your right to know and the security of your data. This privacy statement is exactly for that purpose.
What Data We Collect
We collect data you provide when creating an account, using our services, or contacting us. This data includes your name, email address, home address, date of birth, and phone number. When you have questions about an order, payment service providers may use your order ID and/or ticket ID. We may also process login credentials, IP address, device information, behavioral data, browsing data, analytics data from cookies, third-party data, and payment information. Depending on the product and only when necessary to verify your identity, we may ask you to provide additional information, such as a copy of your ID or passport, or documents required to verify certain transactions.
Why We Collect Data
We process your information based on the following legal grounds: your consent, to fulfill our contract with you, legal obligations, or our legitimate interests. We may use your information for the following purposes:
- When you create an account on our website;
- To send you newsletters about our website and products;
- To fulfill contracts related to your orders;
- To implement or improve our anti-fraud tools and KYC procedures to prevent and combat fraud and cybercrime;
- To process your orders, updates, and support requests;
- To manage reviews related to your orders on Trustpilot;
- To send marketing materials, improve our website quality, and for marketing purposes, which may include (order) analysis, profiling, and building online audiences. We may share your data with third parties for these purposes; see below for more details. We collect and process this information based on your consent and other notices on our website;
- To fulfill our business contract purposes.